Getting Started

Tips & Tricks on how to get started with Jira Integration+

Written by Nick Cron
Updated over a week ago

User Configuration / Personal Notifications

Learn how to get notified about the issues you create, are assigned, watch and are mentioned in

Written by Nick Cron
Updated over a week ago

Threaded Responses

Learn how to configure your response preferences - thread vs standard

Written by Nick Cron
Updated over a week ago

Channel Configurations

Learn how to configure individual channels

Written by Brian Mohr
Updated over a week ago

Slash Commands /jira-plus

Learn how to use our Slash command to take action from anywhere within Slack

Written by Nick Cron
Updated over a week ago

Creating Issues

Create Jira issues from Slack

Written by Brian Mohr
Updated over a week ago

Creating Issue

Use Slack actions to quickly create issues

Written by Logan Vantrease
Updated over a week ago

Transitioning Issues

Learn how to move tickets to new statuses using Nextup

Written by Mike Duff
Updated over a week ago

Assign Tickets

Quickly assign tickets directly from Slack

Written by Logan Vantrease
Updated over a week ago

Adding Comments

Learn how to add ticket comments from Slack

Written by Brian Mohr
Updated over a week ago

Mention Notifications

Learn how to use and configure notifications for Jira mentions

Written by Logan Vantrease
Updated over a week ago

Ignore my own actions configuration

Configure the bot to not notify on actions you take yourself. Disable alerts for your own actions.

Written by Nick Cron
Updated over a week ago

Sub-tasks - how to create sub-tasks from Slack

Populating your stories sub-tasks in Slack

Written by Nick Cron
Updated over a week ago

Admin & Channel Permissions

Control users who can access your admin area and channel configuration.

Written by Nick Cron
Updated over a week ago

Banned Projects & Permissions

Learn how to manage user permissions and keep sensitive projects out of Slack

Written by Brian Mohr
Updated over a week ago

Attachments

Learn how to attach files from Slack to Jira

Written by Mike Duff
Updated over a week ago

Logging Time

Learn how to log time to Jira, from Slack.

Written by Brian Mohr
Updated over a week ago

Scheduling Messages

Learn to how schedule messages to yourself or channels

Written by Brian Mohr
Updated over a week ago

What is a ticket number?

Learn how your bot uses Jira ticket numbers

Written by Nick Cron
Updated over a week ago

Finding tickets from Slack

Learn how to search Jira, from Slack

Written by Brian Mohr
Updated over a week ago

Release 4.1 & 4.2

Learn what is new and updated in our new releases

Written by Nick Cron
Updated over a week ago

Release 4.0

Learn how we have enhanced personal and channel notifications, added Slack actions for creating issues and more

Written by Nick Cron
Updated over a week ago

Overview

Find our how the bot works

Written by Mike Duff
Updated over a week ago

Admin Connection Guide

Tell your admin how to connection and why you want to use Jira Integration+

Written by Nick Cron
Updated over a week ago

First things to do with Nextup

How to make the most of your new bot

Written by Mike Duff
Updated over a week ago

Initial Setup and Configuration

Connect to Slack and Jira to get up and running

Written by Mike Duff
Updated over a week ago

Connecting with JIRA

Jira connection FAQ, tips, and tricks

Written by Mike Duff
Updated over a week ago

Adding to channels

Learn how to add the bot to public and private channels

Written by Mike Duff
Updated over a week ago

Connection Troubleshooting

Fixing issues with connections to Slack and Jira

Written by Mike Duff
Updated over a week ago

User Authentication

Creating and managing user based connections to Jira

Written by Mike Duff
Updated over a week ago

Direct Messages / Message Groups

Learn how to use Jira Integration+ in direct messages and groups

Written by Mike Duff
Updated over a week ago

How bot users work in channels

Learn how to communicate with your bot in channels

Written by Logan Vantrease
Updated over a week ago

Removing the bot from channels

Learn how to remove a bot from a channel

Written by Mike Duff
Updated over a week ago

Billing FAQ

Questions to common answers on billing

Written by Mike Duff
Updated over a week ago