User Configuration / Personal Notifications

Learn how to get notified about the issues you create, are assigned, watch and are mentioned in

Written by Nick Cron
Updated over a week ago

Getting Started

Tips & Tricks on how to get started with Jira Integration+

Written by Nick Cron
Updated yesterday

Channel Configurations

Learn how to configure individual channels

Written by Brian Mohr
Updated over a week ago

Threaded Responses

Learn how to configure your response preferences - thread vs standard

Written by Nick Cron
Updated this week

Slash Commands /jira-plus

Learn how to use our Slash command to take action from anywhere within Slack

Written by Nick Cron
Updated over a week ago

Creating Issues

Create Jira issues from Slack

Written by Brian Mohr
Updated yesterday

Transitioning Issues

Learn how to move tickets to new statuses using Nextup

Written by Mike Duff
Updated over a week ago

Assign Tickets

Quickly assign tickets directly from Slack

Written by Logan Vantrease
Updated over a week ago

Adding Comments

Learn how to add ticket comments from Slack

Written by Brian Mohr
Updated over a week ago

Mention Notifications

Learn how to use and configure notifications for Jira mentions

Written by Logan Vantrease
Updated over a week ago

Ignore my own actions configuration

Configure the bot to not notify on actions you take yourself. Disable alerts for your own actions.

Written by Nick Cron
Updated yesterday

Sub-tasks - how to create sub-tasks from Slack

Populating your stories sub-tasks in Slack

Written by Nick Cron
Updated this week

Banned Projects & Permissions

Learn how to manage user permissions and keep sensitive projects out of Slack

Written by Brian Mohr
Updated over a week ago

Attachments

Learn how to attach files from Slack to Jira

Written by Mike Duff
Updated over a week ago

Logging Time

Learn how to log time to Jira, from Slack.

Written by Brian Mohr
Updated over a week ago

Scheduling Messages

Learn to how schedule messages to yourself or channels

Written by Brian Mohr
Updated over a week ago

What is a ticket number?

Learn how your bot uses Jira ticket numbers

Written by Nick Cron
Updated over a week ago

Finding tickets from Slack

Learn how to search Jira, from Slack

Written by Brian Mohr
Updated over a week ago

Release 4.0

Learn how we have enhanced personal and channel notifications, added Slack actions for creating issues and more

Written by Nick Cron
Updated over a week ago

Overview

Find our how the bot works

Written by Mike Duff
Updated over a week ago

Admin Connection Guide

Tell your admin how to connection and why you want to use Jira Integration+

Written by Nick Cron
Updated over a week ago

First things to do with Nextup

How to make the most of your new bot

Written by Mike Duff
Updated over a week ago

Initial Setup and Configuration

Connect to Slack and Jira to get up and running

Written by Mike Duff
Updated over a week ago

Connecting with JIRA

Jira connection FAQ, tips, and tricks

Written by Mike Duff
Updated over a week ago

Adding to channels

Learn how to add the bot to public and private channels

Written by Mike Duff
Updated over a week ago

Connection Troubleshooting

Fixing issues with connections to Slack and Jira

Written by Mike Duff
Updated over a week ago

User Authentication

Creating and managing user based connections to Jira

Written by Mike Duff
Updated over a week ago

Direct Messages / Message Groups

Learn how to use Jira Integration+ in direct messages and groups

Written by Mike Duff
Updated over a week ago

How bot users work in channels

Learn how to communicate with your bot in channels

Written by Logan Vantrease
Updated over a week ago

Removing the bot from channels

Learn how to remove a bot from a channel

Written by Mike Duff
Updated over a week ago

Billing FAQ

Questions to common answers on billing

Written by Mike Duff
Updated over a week ago