Jira Integration Plus

Getting Started

Tips & Tricks on how to get started with Jira Integration+

Written by Nick Cron
Updated over a week ago

App Home / Jira Dashboard

Manage your day from Slack via the home tab in Slack.

Written by Nick Cron
Updated this week

Channel Configurations

Learn how to configure individual channels

Written by Brian Mohr
Updated over a week ago

Threaded Responses

Learn how to configure your response preferences - thread vs standard

Written by Nick Cron
Updated over a week ago

Slash Commands /jira-plus

Learn how to use our Slash command to take action from anywhere within Slack

Written by Nick Cron
Updated over a week ago

Slack Discussions

Create a dedicated Slack channel for a Jira issue from Jira or Slack.

Written by Brian Mohr
Updated over a week ago

Auto-expanding Jira tickets in Slack

Learn how your bot uses Jira ticket numbers

Written by Nick Cron
Updated over a week ago

Mention Notifications

Learn how to use and configure notifications for Jira mentions

Written by Logan Vantrease
Updated over a week ago

Bug equals bug!

Quickly create a ticket from an emoji. No configuration required!

Written by Brian Mohr
Updated over a week ago

Creating Issues

Create Jira issues from Slack

Written by Brian Mohr
Updated over a week ago

Assign Tickets

Quickly assign tickets directly from Slack

Written by Logan Vantrease
Updated over a week ago

Transitioning Issues

Learn how to move tickets to new statuses using Nextup

Written by Mike Duff
Updated over a week ago

Adding Comments

Learn how to add ticket comments from Slack

Written by Brian Mohr
Updated over a week ago

Attachments

Learn how to attach files from Slack to Jira

Written by Mike Duff
Updated over a week ago

Scheduling Reports

Learn to how schedule reports to yourself or channels

Written by Brian Mohr
Updated over a week ago

Jira Capture

How to easily capture Slack thread conversations to Jira

Written by Brian Mohr
Updated over a week ago

User Configuration / Personal Notifications

Learn how to get notified about the issues you create, are assigned, watch and are mentioned in

Written by Nick Cron
Updated over a week ago

Configuring fields displayed in Slack

Control which fields are shown in Slack when users create issues in Jira.

Written by Nick Cron
Updated over a week ago

Logging Time

Learn how to log time to Jira, from Slack.

Written by Brian Mohr
Updated over a week ago

Finding tickets from Slack

Learn how to search Jira, from Slack

Written by Brian Mohr
Updated over a week ago

Ignore my own actions configuration

Configure the bot to not notify on actions you take yourself. Disable alerts for your own actions.

Written by Nick Cron
Updated over a week ago

Admin & Channel Permissions

Control users who can access your admin area and channel configuration.

Written by Nick Cron
Updated over a week ago

Banned Projects & Permissions

Learn how to manage user permissions and keep sensitive projects out of Slack

Written by Brian Mohr
Updated over a week ago

Release 4.1 & 4.2

Learn what is new and updated in our new releases

Written by Nick Cron
Updated over a week ago

Release 4.0

Learn how we have enhanced personal and channel notifications, added Slack actions for creating issues and more

Written by Nick Cron
Updated over a week ago

How to change your Jira connection

Written by Brian Mohr
Updated over a week ago

Overview

Find our how the bot works

Written by Mike Duff
Updated over a week ago

Admin Connection Guide

Tell your admin how to connect and why you want to use Jira Integration+

Written by Nick Cron
Updated over a week ago

First things to do with Nextup

How to make the most of your new bot

Written by Mike Duff
Updated over a week ago

Initial Setup and Configuration

Connect to Slack and Jira to get up and running

Written by Mike Duff
Updated over a week ago

User Authentication

Connect your Slack account to your Jira account.

Written by Mike Duff
Updated over a week ago

Connecting with JIRA

Jira connection FAQ, tips, and tricks

Written by Mike Duff
Updated over a week ago

Connection Troubleshooting

Fixing issues with connections to Slack and Jira

Written by Mike Duff
Updated over a week ago

How to find your Bot ID

Written by Logan Vantrease
Updated over a week ago

Direct Messages / Message Groups

Learn how to use Jira Integration+ in direct messages and groups

Written by Mike Duff
Updated over a week ago

How bot users work in channels

Learn how to communicate with your bot in channels

Written by Logan Vantrease
Updated over a week ago

Removing the bot from channels

Learn how to remove a bot from a channel

Written by Mike Duff
Updated over a week ago

Billing FAQ

Questions to common answers on billing

Written by Mike Duff
Updated over a week ago