What to know

  • The Jira app needs to be installed in your Jira instance.

  • You can auto-name channels based on preset preferences

  • Images, files, and messages are automatically synced back to Jira

Creating a dedicated channel from a Slack channel notification

  1. Click the View button on a Jira ticket message in Slack

  2. Click the Create Discussion button on the ticket message

  3. Update the slack channel name (optional)

  4. Click the green Submit button to create your Slack channel

  5. Click the Join Discussion button on the Jira ticket

  6. Discuss your issue in the new Slack channel

Creating a dedicated channel from Jira ticket

  1. From a Jira ticket, click the Open Slack Discussion link in the left column.

  2. Click the Create Discussion button

  3. Click the Join Discussion in Slack button

  4. Discuss your issue in the new Slack channel

Configuring the Jira Slack channel connector

  1. Click the Gear icon in Jira

  2. Click Apps

  3. Click Jira Integration+ Issue to Channel application

  4. Click the Configure button

  5. Enable and update each configuration option

Did this answer your question?