Creating a ticket is as easy as adding a 🐛 (bug) emoji to any message with Integration+.
Simply add the emoji to start the ticket creation process. No configuration is needed to enable this feature, just ensure that you are in a message or channel w/ the bot.
NOTE: If you need help adding the bot and configuring channels, please see this help article
You can also configure your bot and individual channels to respond to emojis that are mapped to specific project and ticket types. You can read more about that feature here