Configuring fields displayed in Slack

Control which fields are shown in Slack when users create issues in Jira.

Written by Nick Cron
Updated over a week ago

Learn how to configure the fields that are displayed in Slack when users create Jira issues.

Learn via the video:

Watch the 2-minute video below to learn how to use this feature:

Configuring in account settings:

Login to your account at https://account.nextup.ai
Go to https://account.nextup.ai/account/bots/customization
Click the Add Configuration button
Choose your project and issue type

Drag and drop fields to change display order and set hidden fields

Save changes