The following outlines how your bot communicates to Jira with ticket numbers.
- Jira automatically assigns ticket numbers to newly created stories, tickets, and tasks. The ticket number is the composed of a project key, a dash, and a number.
Jira Integration+ understands the key/dash/number pattern. This allows you to trigger your bot to retrieve Jira ticket details any time you type a ticket number directly to the bot, or in a channel it's a member of.
- Note: Jira Integration+ is able to detect Jira ticket numbers individually, or when used in full sentences.