What to know
Advanced features of Jira Integration+ require a secure connection for each user.
This is a one-time task for each Slack user.
This connectivity allows Jira Integration+ to know who you are in JIRA and attribute your actions correctly.
What it does
Creates a secure OAuth based connection between your Slack and Jira accounts.
Allows Jira Integration+ to attribute comments, created issues, work logs, etc to the correct JIRA user.
How to connect your accounts
Navigate to the bot, in the apps section of Slack
Connect the Connect now button
Click the Allow button from Jira
Confirm that you are now able to create a ticket successfully