Initial Setup and Configuration

Installing Integration+ from Nextup is a simple process the can be completed in less than 10 minutes. The setup is one-time and allows your team to get started right away.

Note: You must complete all steps in order to make the bot work. 

Prerequisites: In order to setup this integration you must be or have access to a Slack and Jira administrator.

Let's get started!

Step 1: Log into the Nextup account portal at:

Step 2: Accept the security check to log-in your Slack user. NOTE: You must be logged into Slack and be a Slack administrator to fully configure this bot.

Step 3: Once you are in the account portal, navigate to Jira Integration+ from either of the following links:

Step 4: Then, click the "Add to Slack" button.

Step 4: Next, grant the application the following permissions to your Slack workspace.

Step 5: Enter the full web address (URL) of your Jira instance. NOTE: Your Jira instance must be publicly accessible from the internet in order to connect this application. If not publicly accessible, you will need to allow all traffic from Nextup servers from our IP address:,, and

Step 6: Click the "Copy" button to copy text to your computer's clipboard (for the next step). Then, click "Open Link in Jira" to open the application link configuration page in your Jira instance. NOTE: You need to be a Jira administrator to complete this step.

Step 7: Once Jira opens, paste the web address value from your clipboard into the field as illustrated below, and click "Create new link".

Step 8: Return to the Account Portal tab and click "Next".

Step 9: Then click "Copy" and "Next".

Step 10: Return to Jira and paste the value from your clipboard into the "Application Link" field. Also, make sure you check the value at the BOTTOM of the form labeled "Create incoming link". Then click "Continue".

Step 11: Return to the Nextup account portal and copy/paste the following value into your Jira window. Then click "Continue" in Jira.

Step 12: Once this information is saved in Jira, return to the Nextup account portal and click "Next". Then, "Save Connection".

Step 12: Next, click "Allow" to grant the Nextup bot the associated permissions to your Jira instance.

Step 13: CONGRATULATIONS!! You are now set to use the premier integration between Slack and Jira!!

Did this answer your question?