Follow these simple steps to learn how to add your bot to channels in Slack

We will cover the following topics in this article:

  • Inviting the bot to public or private channel

Adding the bot to your channel(s)

Note: Helpdesk+ bot can be added to public or private channels.

Use one of the following ways to add Jira Integration+ to your channel:

  • Mention them with the @ directive. ¬†Simply typing @ + bot name will add the bot as an app to the channel.
  • Invite them with the Slack "/invite" command.
  • Add the bot with the "Add app" Slack channel feature.

Important:  Once the bot is added, you will see the following confirmation message:

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